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Rocky ClimbRocky Climb

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Bouldering at Rocky Climb
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{{ occ.blurb }} Bouldering is unsupervised — walk in any time, no booking needed.

Good news

Bouldering opens to the public

Bouldering is open to members and the general public. We're working hard to restore access to the rope climbing wall, but it remains closed for safety reasons. Our members and guests remain our highest priority, and we look forward to reopening the gym fully as soon as possible. We have new and exciting plans for climbing courses too — register your interest now.

Open to the public

Bouldering hours

Open to members and the public. Rope climbing wall remains closed.

MondayClosed
TuesdayClosed
Wednesday12:00 PM – 8:00 PM
Thursday12:00 PM – 8:00 PM
Friday12:00 PM – 8:00 PM
Saturday8:00 AM – 8:00 PM
Sunday8:00 AM – 8:00 PM

The Pocket Café Bar remains open as usual.

What's inside

Three ways to climb

Plan your first visit
Bouldering

Bouldering

Over 200m² of bouldering. No ropes, no experience needed. Fresh problems set regularly, for every grade.

Learn more →
Rope climbing

Rope Climbing

215m² of rope climbing with 17 routes and 5 auto-belay stations. Walk-ins welcome — no partner required.

Learn more →
Training zone

Training Zone

A dedicated mezzanine with Campus, Moon, Kilter and Circuit boards for focused strength and technique work.

Learn more →

Climb more, pay less

Passes & memberships

From a $25 day pass to weekly, 12-month and family memberships — with concession rates for students, seniors and kids. Unlimited access, one free guest pass a month, pause any time.

See all memberships
The Pocket Café Bar

Food · Coffee · Fully licensed

The Pocket Café Bar

Our fully licensed café and bar — open every day, no climbing required. Famous for our Pocket Poke Bowls, sourced from local, award-winning suppliers.

Visit The Pocket

First Visit · Rockhampton

Your first climb starts here

No experience needed. No gear required. Here's everything to know before your first visit — we'll take care of the rest when you arrive.

Complete Your Waiver View Pricing

Before you arrive

Good to know

Walk-ins welcome

No booking needed — just show up. We run welcome sessions every 30 minutes to get you climbing safely.

Transparent pricing

Day passes, gear hire and memberships are all listed online. No surprises at the desk.

All levels, all ages

Beginners are why we're here. Over-5s can climb. Under-16s need an adult with them — max 2 kids per adult.

Waiver first

Save time on arrival — complete your waiver online before you visit. It takes a minute.

Step by step

What your first visit looks like

01

Walk in through The Pocket

Our café is the first thing you'll see. Get comfortable, watch the climbing, and ask the team when you're ready — we were all first-timers once.

02

Get registered

We'll sort your waiver and have a quick chat about what you want from your visit. Under-18s need a parent or guardian to complete their waiver — do it online beforehand.

03

Gear up

Hire shoes and a harness if you need them. Bring your own socks — they're required for shoe hire. We'll walk you through the rest.

04

On the wall

You won't be left to figure it out. Bouldering is great for solo visits; rope climbing runs in groups of up to six, and auto-belays let you climb without a partner.

05

Back to The Pocket

Most visits end at the café. Debrief, refuel, or grab a drink from the licensed bar.

What to bring

Just the basics

Comfortable clothes

Anything you can move in — activewear or shorts and a tee. Nothing too baggy, and remove jewellery before you climb.

Climbing shoes

Available to hire at the desk — no need to buy your own before your first visit.

Socks — required

You'll need socks to hire shoes. Please bring your own; we don't sell them at the desk.

Water bottle

There's a bubbler on site, and The Pocket has juices, soft drinks and coffee covered too.

Chalk & harness

Hire or buy on site. Harness required on the rope wall; chalk is optional but handy.

Nothing else needed

Show up as you are — we have everything to hire or buy.

House rules

Gym etiquette

A few simple courtesies keep everyone safe and the vibe good. New to climbing? Don't stress — our team will happily show you the ropes.

Mind the fall zone

Never climb, sit or stand directly below or above someone. Keep the matted landing area clear so climbers can come off the wall safely.

Wait your turn

If someone's already on or working a problem, give them room and let them finish before you start the same line.

Bags & gear aside

Keep bags, water bottles, phones and shoes off the mats and in the racks or lockers provided.

Brush & share holds

Brush chalk build-up off holds, and share popular problems — everyone's here to climb.

Clean shoes, no chalk clouds

Climbing shoes on the wall only, and keep loose chalk to a minimum. A chalk ball helps keep the air clear.

Look after each other

Offer a spot or a bit of beta if it's welcome, watch out for kids and beginners, and flag anything unsafe to staff.

Questions

Common questions

Do I need to have climbed before?

Not at all. A big chunk of our visitors are complete beginners. We'll show you how to read a route, move on the wall, and fall safely — you'll be climbing within your first session.

What's the difference between bouldering and rope climbing?

Bouldering is on shorter walls (under ~4m) without a rope, over thick mats. Rope climbing goes higher and needs a harness and a belayer. Bouldering is the easier entry point; rope climbing is great for groups.

Is it suitable for kids?

Yes — over-5s can climb and it's genuinely family-friendly. Under-18s need a guardian-signed waiver, and children under 16 must be actively supervised at a maximum of 2 children per adult.

Can I come by myself?

Absolutely. Bouldering is especially solo-friendly, and auto-belays on the rope wall let you climb without a partner.

Will I be sore afterward?

Possibly — especially your forearms. It's a good kind of sore, and it gets noticeably better after a few sessions.

Open now · Today 10:00 – 18:00

Come check it out

100 Bolsover Street, Rockhampton. Get your waiver done now and walk straight in — no waiting at the desk.

Find us

100 Bolsover Street, Rockhampton

Address

100 Bolsover Street
Rockhampton City QLD 4700

The Pocket Café

The Pocket Café

Food · Coffee · Fully licensed

Right at the entrance to Rocky Climb, and genuinely the heart of the place. Come in before you climb, stay afterward, or just drop by — good coffee, good food, good company: energise your climb.

The café
Menu & order online
Inside The Pocket Café Bar

Local, fresh, for everyone

The Pocket Café is the heart of Rocky Climb — a bright, welcoming space where good vibes come naturally. It’s the perfect spot to enjoy a refreshing drink before your climb, recharge with something delicious after a big session, or simply settle in and socialise with the community.

Whether you’re chatting with friends, meeting new people, or making great acquaintances, The Pocket Café brings everyone together. Climbers, families, staff, and visitors all mix in a relaxed atmosphere that feels friendly, warm, and effortlessly social.

It’s more than a café — it’s where connections happen, stories are shared, and the Rocky Climb community comes alive.


Café hours

Open every day except Monday and Tuesday — no climbing required.

MondayClosed
TuesdayClosed
Wednesday6:30 AM – 8:00 PM
Thursday6:30 AM – 8:00 PM
Friday6:30 AM – 8:00 PM
Saturday6:30 AM – 2:00 PM
Sunday6:30 AM – 2:00 PM

07 4801 0001

[email protected]

Functions & events

A vibrant venue for work Christmas parties and celebrations — self-serve banquets, a cocktail menu with handcrafted drinks and beers on tap, and live entertainment options tailored to you.

Enquire About Functions
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The café's current menu, priced from Square (25 July 2026). Once the live connection is switched on, the menu, prices and sold-out items update themselves — including the milk, size and add-on choices shown against each item.

Your order

Nothing added yet — pick something from the menu and it'll show up here.

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When are you collecting?
As soon as it's ready
Pick a time

Ready in about 8 minutes — we'll start it now.

Made fresh for the time you choose — walk in and it's on the counter.

Who's it for?
{{ cafeNotifyTick }} Text me when it's ready — and again if the kitchen runs behind.

Add a name and a mobile so the café knows whose order it is.

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Payment is taken online — the button hands off to Square's hosted checkout, so card details never touch our site. Your order only reaches the café once payment clears.

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What it costs

Pricing & Memberships in Rockhampton

Whether you're in for a one-off session, bringing the kids for something different, or ready to make climbing part of your week — there's a flexible option to suit you.

Memberships

Unlimited climbing access, every visit. All memberships include one free entry pass per month to bring a friend, and you can pause for up to 12 weeks a year if life gets in the way.

1 free guest pass / month Pause up to 12 weeks / year
Best value

12-Month Membership

Billed weekly, with your rate locked in for the full year.

Adult 18+$30/wk
Concession Students & Seniors$25/wk
Child Under 15$20/wk
Sign Up — 12-Month

Weekly Membership

Same access and perks, no commitment. Cancel any time — no lock-in.

Adult 18+$40/wk
Concession Students & Seniors$35/wk
Child Under 15$25/wk
Sign Up — Weekly

Pay upfront & save

Prefer to pay in one go? Pay 6 months upfront and save 5%, or the full year and save 10%.

Adult
Concession
Child
6 months upfront 5% off
$741 $780
$618 $650
$494 $520
12 months upfront 10% off
$1,404 $1,560
$1,170 $1,300
$936 $1,040

Family Membership

Climbing together costs less together. Billed weekly and priced per member — first adult and first child at full rate, each additional member at a discount. Adults 15+ · children under 15.

First adult
$30/wk
Each extra adult
$25/wk
First child
$20/wk
Each extra child
$15/wk
Sign Up — Family

Single entry

Climbing for the day? A day pass gets you access to both the bouldering and rope walls, plus the training facilities on the mezzanine.

Adult Day Pass

18 years and up

$25

+ gear hire if required

Concession Day Pass

Students & Seniors

$20

+ gear hire if required

Child Day Pass

Under 15

$15

+ gear hire if required

Need gear?

Climbing shoes for hire in all sizes; harness required on the rope wall. Chalk optional but handy.

Shoe hire
$5
Harness hire
$5
Chalk hire
$3
Join Now Plan Your First Visit
Coming soon

Courses

We're building a full coaching program — a clear pathway from your very first session all the way to leading routes, plus regular classes for every group. Register your interest and we'll let you know the moment enrolments open.

Register Your Interest

Climbing courses

A step-by-step progression pathway — launching soon.

Coming soon

Step 1

Intro to Climbing

Your first taste of ropes and bouldering with a guided, no-pressure introduction to the basics.

Coming soon

Step 2

Fundamentals Course

Build core technique, movement and belay skills so you can climb independently.

Coming soon

Step 3

Intermediate Squad

Ongoing coached sessions to push grades, strength and consistency.

Coming soon

Step 4

Learn to Lead

Move beyond top-rope — clipping, lead belaying and managing the rope safely.

Coming soon

Step 5

Lead Assessment

Demonstrate your lead skills and unlock independent lead climbing at Rocky Climb.

Looking for regular classes?

Personal training, youth, social, seniors and disability sessions have moved to our Classes page.

View Classes
← Courses
Step 1

Courses · Progression pathway

Intro to Climbing

Your very first taste of climbing — a guided, no-pressure introduction to bouldering and ropes, with everything provided.

Coming soon

What it's about

Never climbed before? This is where to start. In one relaxed, fully guided session you'll get comfortable on the walls, learn how the gear works and try both bouldering and roped climbing — no experience or fitness required.

Our instructors keep it fun and low-key, so you finish feeling confident and ready for more. It's the perfect first step before the Fundamentals Course.

What you'll cover

✓ How the gym and gear work
✓ Safe falling and down-climbing
✓ Your first boulder problems
✓ Trying the auto-belay ropes
✓ Simple movement basics
✓ Where to go next

Great for

✓ Complete beginners

✓ Nervous first-timers

✓ Anyone curious to try climbing

✓ A one-off taster session

Good to know

FormatSingle guided session
PrerequisiteNone — all welcome
Leads toFundamentals Course

The pathway

Explore the other steps

Step 2

Fundamentals Course

Learn more →

Step 3

Intermediate Squad

Learn more →

Step 4

Learn to Lead

Learn more →

Step 5

Lead Assessment

Learn more →

Register your interest

Enrolments open soon. Tell us you're keen and we'll let you know the moment Intro to Climbing goes live.

Register Interest
← Groups
Corporate & Teams

Group bookings

Corporate & Teams

Get the team out of the office and onto the wall. Climbing is problem-solving, communication and shared achievement — with catering from The Pocket to finish the day.

Team building that sticks

Climbing gets people out of their comfort zone together. Colleagues cheer each other on, solve movement "problems" as a group and celebrate wins — the kind of shared experience that carries back into the workplace.

We’ll run a guided session for all abilities (no experience needed), then you can wind down with food and drinks in our fully licensed cafe and bar.

Great for

✓ Team-building days & offsites

✓ Staff rewards & social clubs

✓ Work Christmas functions

✓ Groups of all sizes & fitness levels

How it works

Guided session

Our team runs a safe, inclusive climb for your whole group — briefing, bouldering and auto-belay ropes.

Food & drinks

Add catering or a food-and-beverage package from The Pocket — self-serve banquets, cocktails and beers on tap.

Tailored to you

Tell us your group size, goals and budget and we’ll shape the day — from a quick session to a full function.

More group bookings

Other ways to bring a group

Schools

Curriculum-friendly excursions with supervision and all gear.

Learn more →

Kids Parties

The two-hour Party Climb Package — climbing, food and a host.

Learn more →

Social

Clubs, community nights and casual group sessions.

Learn more →
← Groups
Parties

Group bookings

Kids Parties

The Party Climb Package — two hours of climbing, celebration and party time, with a host and reserved table. You just bring the energy, we handle the rest.

Kids parties

Party Climb Package

Two hours of climbing, celebration and party time, with a reserved table and a host to keep everything running smoothly. Minimum 6 climbers, maximum 20.

✓ Guided session, all equipment included
✓ Freshly prepared party food
✓ Water & fruit juices to drink
✓ Reserved party table(s)

Just bring your crew — we’ll handle the rest.

Good to know

Under-16s must be supervised by an adult (18+), max 2 children per adult.

Every climber needs a signed waiver — parents sign for under-18s. Complete them online before the day.

More group bookings

Other ways to bring a group

Schools

Curriculum-friendly excursions with supervision and all gear.

Learn more →

Corporate & Teams

Team-building on the wall, with catering from The Pocket.

Learn more →

Social

Clubs, community nights and casual group sessions.

Learn more →

Enquire about a Kids Party

Tell us the date, the age and how many climbers and we'll lock it in. Call 07 4801 0001 or email the team.

Plan the party →
Coming soon

Classes

Regular, supported sessions for every kind of climber — from one-on-one coaching to youth, social, older-adult and inclusive classes. Launching soon; register your interest and we’ll let you know when enrolments open.

Register Your Interest
Coming soon

Personal Training

One-on-one coaching built entirely around your goals, ability and schedule.

Coming soon

Youth

Fun, structured climbing for kids and teens — building skills, confidence and fitness.

Coming soon

Social

Meet people and climb together in a relaxed, welcoming group session.

Coming soon

Seniors

Low-pressure, supportive climbing for older adults at a comfortable pace.

Coming soon

Disability

Inclusive, supported and adaptive sessions for climbers of all abilities.

Thanks, {{ clForm.name }} — you're on the list!

We'll be in touch as soon as classes open for enrolment.

Register another

Register your interest

Enrolments open soon. Tell us you're keen and which class you're after — we'll let you know first. No payment, just a heads-up.

Please add your name and a valid email so we can reach you.

Booking for a group?

Social & Corporate

Schools, corporate & team days, parties and social group bookings — all in one place.

Group Bookings
← Classes
Personal Training

Classes

Personal Training

One-on-one climbing coaching built entirely around you — your goals, your grade, your schedule. The fastest way to progress with expert eyes on every move.

Coming soon

Coaching, one-on-one

Whether you’re brand new or chasing a specific grade, a personal coach tailors every session to you — technique, movement, strength and mindset — with instant feedback you can’t get any other way.

Sessions are flexible and suited to all levels. Come with a goal, or let your coach build a plan to get you there.

Great for

✓ Breaking through a grade plateau

✓ Fixing technique & movement habits

✓ Building a training plan

✓ Confident, focused first sessions

More classes

Explore other classes

Youth

Fun, structured climbing for kids and teens.

Learn more →

Social

Meet people and climb together in a relaxed group.

Learn more →

Seniors

Low-pressure, supportive climbing for older adults.

Learn more →

Disability

Inclusive, supported and adaptive sessions for all abilities.

Learn more →

Train one-on-one

Register your interest and we’ll be in touch when personal training opens. Call 07 4801 0001 or email the team.

Register Interest
← Classes
Youth

Classes

Youth

Fun, structured climbing for kids and teens. Building skills, confidence, coordination and fitness in a safe, supervised and super-encouraging environment.

Coming soon

Climbing for kids & teens

Our youth classes channel all that energy into a challenge kids love. Coached in small groups, they learn to move on the wall, problem-solve and cheer each other on — building confidence that goes way beyond climbing.

Grouped by age and ability, with qualified coaches and all equipment provided.

Good to know

✓ Coached small-group sessions

✓ Grouped by age & ability

✓ All equipment included

✓ Guardian waiver required

More classes

Explore other classes

Personal Training

One-on-one coaching built around your goals and schedule.

Learn more →

Social

Meet people and climb together in a relaxed group.

Learn more →

Seniors

Low-pressure, supportive climbing for older adults.

Learn more →

Disability

Inclusive, supported and adaptive sessions for all abilities.

Learn more →

Get the kids climbing

Register your interest and we’ll let you know when youth classes open. Call 07 4801 0001 or email the team.

Register Interest
← Classes
Social

Classes

Social

Meet people and climb together in a relaxed, welcoming group. A regular, low-pressure session that’s as much about the community as the climbing.

Coming soon

Climb, meet, belong

Our social class is the easiest way to make climbing part of your week and your social life. Turn up on your own or with friends, climb at your own level, and get to know the Rocky Climb community.

All abilities welcome — no experience needed, and our team helps keep everyone moving.

Perfect for

✓ Meeting other climbers

✓ A regular weekly catch-up

✓ Solo climbers & newcomers

✓ All abilities

More classes

Explore other classes

Personal Training

One-on-one coaching built around your goals and schedule.

Learn more →

Youth

Fun, structured climbing for kids and teens.

Learn more →

Seniors

Low-pressure, supportive climbing for older adults.

Learn more →

Disability

Inclusive, supported and adaptive sessions for all abilities.

Learn more →

Join the social

Register your interest and we’ll tell you when social sessions start. Call 07 4801 0001 or email the team.

Register Interest
← Classes
Seniors

Classes

Seniors

Low-pressure, supportive climbing for older adults. Stay strong, mobile and social at a comfortable pace, in a friendly group with plenty of encouragement.

Coming soon

It’s never too late to climb

Climbing is fantastic for strength, balance, flexibility and mood — and our seniors class makes it welcoming and completely pressure-free. Go at your own pace, on terrain that suits you, with coaches who’ve got your back.

No experience or special fitness required — just come and give it a go.

Why it’s great

✓ Gentle strength & mobility

✓ Balance & coordination

✓ Friendly, social group

✓ Go at your own pace

More classes

Explore other classes

Personal Training

One-on-one coaching built around your goals and schedule.

Learn more →

Youth

Fun, structured climbing for kids and teens.

Learn more →

Social

Meet people and climb together in a relaxed group.

Learn more →

Disability

Inclusive, supported and adaptive sessions for all abilities.

Learn more →

Give it a go

Register your interest and we’ll let you know when the oldies class begins. Call 07 4801 0001 or email the team.

Register Interest
← Classes
Adaptive climbing at Rocky Climb

Classes

Disability

Inclusive, supported and adaptive climbing for people of all abilities. Everyone deserves the joy of climbing — our team makes it accessible and welcoming.

Coming soon

Climbing for every body

Our inclusive classes are run by staff who tailor each session to the individual — adapting equipment, support and approach so every participant can experience the challenge and reward of climbing.

Carers and support persons are warmly welcome. Tell us how we can help and we’ll prepare for your visit.

Our approach

✓ Adaptive equipment & support

✓ Sessions tailored to the individual

✓ Carers & support persons welcome

✓ Patient, experienced staff

More classes

Explore other classes

Personal Training

One-on-one coaching built around your goals and schedule.

Learn more →

Youth

Fun, structured climbing for kids and teens.

Learn more →

Social

Meet people and climb together in a relaxed group.

Learn more →

Seniors

Low-pressure, supportive climbing for older adults.

Learn more →

Everyone’s welcome

Register your interest or tell us how we can support you. Call 07 4801 0001 or email the team.

Register Interest

Groups

Bring a group

School excursions, corporate and team days, kids parties and social group sessions — active, inclusive and fully supervised, with all equipment provided. Tell us your group and we'll build the session around you.

Ways to bring a group

Kids Parties

Two hours of climbing, a food platter for every climber, a host and a reserved table. Just bring your crew.

Learn more →

Schools

Active, curriculum-friendly excursions with qualified supervision and all equipment provided. A memorable day out that builds confidence and teamwork.

Learn more →

Corporate & Teams

Get the team out of the office and onto the wall — problem-solving, communication and a shared challenge, with catering from The Pocket to finish.

Learn more →

Social

Clubs, community nights and casual group sessions — a fun, active way to get together for climbers of all abilities.

Learn more →

Have another idea for a group session?

If none of these group sessions suit your needs, call 07 4801 0001 or email [email protected] and we'll point you the right way.

Groups & Classes

Climb together

Bring a group or join a class. From school excursions, corporate days and parties to regular coached classes for every kind of climber — all in one place.

Group bookings

Schools

Active, curriculum-friendly excursions with qualified supervision and all equipment provided. A memorable day out that builds confidence and teamwork.

Learn more →

Corporate & Teams

Get the team out of the office and onto the wall — problem-solving, communication and a shared challenge, with catering from The Pocket to finish.

Learn more →

Kids Parties

Birthday parties with our two-hour Party Climb Package — climbing, party food, a host and a reserved table. Just bring your crew.

Learn more →

Social

Clubs, community nights and casual group sessions — a fun, active way to get together for climbers of all abilities.

Learn more →

Classes

Coming soon

Personal Training

One-on-one coaching built around your goals, ability and schedule.

Learn more →

Youth

Fun, structured climbing for kids and teens — skills, confidence and fitness.

Learn more →

Social

Meet people and climb together in a relaxed, welcoming group session.

Learn more →

Seniors

Low-pressure, supportive climbing for older adults at a comfortable pace.

Learn more →

Disability

Inclusive, supported and adaptive sessions for climbers of all abilities.

Learn more →

Enquire about a group booking

Tell us your group size and date and we'll build a session around you. Call 07 4801 0001 or email the team.

Make an Enquiry

Gift Cards

Give the gift of climbing

A unique gift for an active person or someone who loves trying new things. Spend it on bouldering sessions, rope climbing passes, hire gear, our climbing store — or a meal, coffee or drink at The Pocket Café Bar.

Available for all ages — perfect for birthdays, Christmas, Mother's or Father's Day, teacher gifts and end-of-year celebrations.

Questions? [email protected] · 07 4801 0001

Gift Card

Rocky Climb

Redeemable in-gym, in-store and at The Pocket Café Bar.

Rocky ClimbRocky Climb

Members & bookings

Log in, book sessions, manage your membership and sign your waiver — all handled securely through our booking system.

New here?

Sign your waiver

First-timers complete a quick online waiver before climbing — under-18s need a guardian.

Complete Waiver
Returning?

Log in & book

Access your account to book sessions, classes and manage your membership.

Log In / Book Now

Bookings and accounts are powered by our climbing management system.

Legal

Terms & Conditions of Access

These terms govern your access to and use of Rocky Climb, The Pocket Café Bar, our facilities, and this website. By entering our premises, climbing, or using our services you agree to them.

Last updated 11 July 2026

1. About these terms

Rocky Climb ("Rocky Climb", "we", "us", "our") operates an indoor bouldering and rope climbing facility and café at 100 Bolsover Street, Rockhampton QLD 4700. These Terms & Conditions of Access apply to all visitors, members, participants and guests ("you"). We may update these terms from time to time; the version published on this website at the time of your visit applies.

Nothing in these terms limits any rights you have under the Australian Consumer Law that cannot lawfully be excluded.

2. Assumption of risk & waiver

Climbing, bouldering and associated activities are inherently dangerous and carry a real risk of serious injury or death. You acknowledge and voluntarily accept these risks. Every participant must complete and sign our waiver of liability before climbing. Participants under 18 require a waiver signed by a parent or legal guardian.

You confirm that you are medically fit to participate and that you will stop and seek assistance if you feel unwell or unsafe.

3. Eligibility, age & supervision

  • Participants under 18 must have a waiver completed by a parent or guardian.
  • Children under 16 must be actively supervised at all times by a responsible adult (18+), at a maximum ratio of two children per adult.
  • We may set minimum ages for particular activities, walls or sessions.
  • We may refuse entry to, or remove, any person who is intoxicated, behaving unsafely, or not complying with staff directions.

4. Induction, rules & safe use

Before climbing you must complete any required induction or briefing. You must at all times follow posted rules, signage, and the reasonable directions of our staff. In particular you must:

  • Never climb directly above or below another climber.
  • Keep landing mats and fall zones clear of bags, shoes, water bottles and people.
  • Down-climb or fall in a controlled manner within matted areas only.
  • Use equipment only as instructed and check hire equipment before use.
  • Not attempt rope, lead or auto-belay climbing without the required competency or sign-off.

5. Fitness, health & personal responsibility

You are responsible for climbing within your own ability and for immediately reporting any hazard, incident or injury to staff. Remove loose jewellery and secure long hair and loose clothing. Do not participate under the influence of alcohol or drugs.

6. Memberships, bookings & payments

  • Membership terms, pricing, pauses and cancellation conditions are as shown on our Memberships page and at the point of sale.
  • Bookings, memberships, waivers and payments are processed through our third-party climbing-management provider; their terms also apply.
  • Day passes and casual entry are non-transferable and valid only for the day of purchase.
  • Prices are in Australian dollars and include GST where applicable.

7. Gift cards

Gift cards are redeemable in-gym, in-store and at The Pocket Café Bar, are not redeemable for cash, and are valid for the period required by law. Lost or stolen gift cards may not be replaced.

8. Conduct & removal

We want Rocky Climb to be safe, inclusive and welcoming. Harassment, discrimination, abusive behaviour, unsafe climbing or damage to property will not be tolerated and may result in removal without refund and/or cancellation of membership.

9. Personal property

You are responsible for your own belongings. To the extent permitted by law, Rocky Climb is not liable for loss of or damage to personal property brought onto the premises.

10. Photography & media

We may photograph or film in our facility for promotional purposes. If you do not wish to appear, please let a staff member know and we will take reasonable steps to accommodate your request.

11. Liability

To the maximum extent permitted by law, and subject to the Australian Consumer Law, Rocky Climb excludes liability for injury, loss or damage arising from the inherently risky recreational services we provide, except where caused by our reckless conduct.

12. Website use

This website is provided for general information and to direct you to our booking system. We aim to keep information accurate and up to date but do not warrant that it is error-free. Links to third-party sites (including our booking provider and café ordering) are provided for convenience and are governed by their own terms.

13. Privacy

We handle personal information in accordance with our Privacy Policy.

14. Governing law

These terms are governed by the laws of Queensland, Australia.

Contact

Questions about these terms? Email [email protected] or call 07 4801 0001.

Legal

Privacy Policy

How Rocky Climb collects, uses and protects your personal information, in line with the Australian Privacy Principles.

Last updated 11 July 2026

What we collect

We collect information you provide when you sign a waiver, buy a membership or pass, make a booking, sign up to our newsletter, or contact us — such as your name, contact details, date of birth, emergency contact and payment details.

How we use it

  • To provide access, memberships, bookings and services.
  • To administer waivers, safety and emergency contact requirements.
  • To process payments through our providers.
  • To send you service messages and, where you have opted in, marketing.
  • To improve our facility and comply with our legal obligations.

Sharing

We share information with our climbing-management and payment providers strictly to deliver our services, and where required by law. We do not sell your personal information.

Storage & security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Booking and payment data is held by our providers under their own security controls.

Access, correction & marketing

You may request access to or correction of your personal information, and you can opt out of marketing at any time, by emailing [email protected].

Contact

Privacy questions or complaints: [email protected] · 07 4801 0001.

Safety

Safety Guidelines & Policy

Your safety, and everyone else’s, is our top priority. Please read and follow these guidelines every visit.

Last updated 11 July 2026

Before you climb

  • Complete your waiver — parents/guardians sign for under-18s.
  • Complete any required induction or briefing with our staff.
  • Remove jewellery, secure loose clothing and tie back long hair.
  • Do not climb under the influence of alcohol or drugs.

On the wall

  • Never climb directly above or below another person.
  • Keep mats and fall zones clear of bags, bottles and people.
  • Climb within your ability and down-climb where you can.
  • Fall in a controlled way, landing on the mats with bent knees.
  • Only use rope, lead or auto-belay systems you are signed off for.

Supervision of children

Children under 16 must be actively supervised by an adult (18+) at all times, at a maximum of two children per adult. Supervising adults must remain in the climbing area and watch their children at all times.

Equipment

Check hire equipment before use and report any damage or wear immediately. Do not modify or misuse equipment. A harness is required on the rope wall.

Incidents & first aid

Report any incident, injury or hazard to staff straight away. Trained first-aid officers and equipment are on site. In an emergency, follow staff directions and evacuation signage.

Our commitment

Commitment to child safety

Rocky Climb is committed to being a child-safe organisation. We believe every child and young person has the right to feel safe, respected and valued, and we have zero tolerance for child abuse or harm of any kind.

  • We uphold the National Principles for Child Safe Organisations, and the safety and wellbeing of children is our first priority.
  • Relevant staff hold current Working with Children Checks (Blue Cards) and are inducted in child-safe practices.
  • We listen to and take seriously any concern raised by a child, parent, carer or staff member.
  • We act promptly on any concern and report to the relevant authorities, including the Queensland Police and child-protection services, where required.
  • Children and families are encouraged to speak up — talk to any staff member or email us in confidence.

To raise a child-safety concern, speak to a staff member or email [email protected]. In an emergency, always call 000.

Our commitment to safety

We maintain equipment, set and inspect climbs, train our staff and review our procedures regularly to keep Rocky Climb as safe as possible. We may temporarily restrict or close areas for operational safety reasons.

Access

Disability & Accessibility

Climbing is for everybody. We’re committed to making Rocky Climb and The Pocket as accessible and welcoming as we can.

Last updated 11 July 2026

Getting here & around

  • Ground-floor access to the café and main climbing areas.
  • Accessible parking nearby and step-free entry at 100 Bolsover Street.
  • Accessible bathroom facilities on site.

Inclusive climbing

We warmly welcome climbers of all abilities. Our team is happy to help you find climbs and equipment that suit you, and we are developing dedicated supported and adaptive climbing sessions as part of our upcoming classes program.

Companions & carers

Support persons and carers are welcome. Please talk to us about any assistance you or your group need so we can prepare and make your visit go smoothly.

Tell us how we can help

The more we know, the better we can support you. Contact us before your visit at [email protected] or 07 4801 0001 and we’ll do our best to accommodate your needs.

Index

Sitemap

Every page and destination across the Rocky Climb website.

Last updated 11 July 2026

Climb

Home First Visit Memberships & Pricing Bouldering Rope Climbing Training Zone

Groups & Classes

Groups & Classes Schools Corporate & Teams Kids Parties Social Courses

Classes

Personal Training Youth Social Seniors Disability

The Pocket

Café & Bar Gift Cards Jobs

Book & Account

Login / Book Complete Waiver

Legal & Info

Terms & Conditions Privacy Policy Safety & Child Safety Disability Access Sitemap

Before you climb

Complete your waiver

Fill in the waiver below. Under-18s need a parent or guardian to complete it. Having trouble? Open the waiver in a new tab.

Open in New Tab

Members & bookings

Log in & book

Log in, book sessions and manage your membership below. Prefer a full window? Open the booking portal in a new tab.

Open in New Tab

Ways to climb

Bouldering in Rockhampton

Climbing at its purest — short, powerful problems over thick safety matting. No ropes, no harness, no partner. Just you, the wall, and the next move.

Bouldering
200m²

of bouldering terrain

All

grades, beginner to expert

Regular

fresh problem sets

12+

age to start

What is bouldering?

Bouldering is climbing on shorter walls — up to around 4.5 metres — without a rope, landing on thick crash matting. Routes are called "problems", and each is a puzzle of movement graded by difficulty and marked by coloured holds.

It's the most social and beginner-friendly way to climb: no equipment to learn, no belay partner needed, and you can rest and chat between attempts. Our setters refresh problems regularly so there's always something new to try.

Good to know

Bouldering is graded by colour. Start on the easiest colours and work up as you build confidence and technique.

All you need is hire shoes and (optionally) chalk — we'll show you how to fall and down-climb safely.

Our bouldering walls

Slab & vertical

Balance and footwork on lower-angle walls — the perfect place to learn to trust your feet.

Overhang & cave

Steeper, powerful climbing for when you're ready to test your strength and body tension.

Fresh sets

New problems set regularly across every grade, so regulars always have a new challenge.

More ways to climb

Explore the rest

Rope Climbing

215m² of tall routes with auto-belays — climb high, no partner needed.

Learn more →

Training Zone

Moon, Kilter, Campus and Circuit boards to build strength and technique.

Learn more →

Ready to climb?

Complete your waiver online and walk straight in — no experience or gear needed.

Complete WaiverView Pricing

Ways to climb

Rope Climbing in Rockhampton

Go higher. Our rope walls take you up tall routes with the security of a rope — and with auto-belays, you don't even need a partner to get started.

Rope Climbing
215m²

of rope climbing

17

routes to climb

5

auto-belay stations

No

partner needed

How rope climbing works

Rope climbing lets you climb high walls safely, attached to a rope that catches you if you come off. On our auto-belay stations the system takes up the rope for you and lowers you gently back down — so you can climb solo, no belay partner required.

Prefer to climb with a friend? Top-rope climbing with a partner is also available once you're signed off, and our team can get you started with the basics of belaying.

Getting started

Auto-belays are the easiest way in — a quick induction and you're climbing. A harness is required and available to hire.

Lead climbing and partner belaying require a competency check — ask our staff about getting signed off.

Ways to climb the ropes

Auto-belay

Climb on your own, any time. The device takes in the slack and lowers you smoothly — ideal for beginners and fitness.

Top rope

Climb with a partner belaying from the ground once you're signed off — great for pushing your grades.

Lead climbing

For experienced climbers — clip the rope as you go. Complete a lead assessment to unlock independent lead climbing.

More ways to climb

Explore the rest

Bouldering

Over 200m² of ropes-free climbing over matting — the easiest way to start.

Learn more →

Training Zone

Moon, Kilter, Campus and Circuit boards to build strength and technique.

Learn more →

Ready to climb?

Complete your waiver online and walk straight in — no experience or gear needed.

Complete WaiverView Pricing

Ways to climb

Training Zone in Rockhampton

A dedicated space on the mezzanine for building the strength, power and technique that take your climbing to the next level.

Training Zone
4

training boards

Mezzanine

dedicated level

All

abilities welcome

Adjustable

angles & intensity

Train like a climber

Climbing-specific training builds the finger strength, power and body tension that translate directly onto the wall. Our mezzanine training zone brings together the boards climbers actually use to get stronger — in one dedicated space away from the main walls.

Whether you're working a project, prepping for a grade, or just want to get fitter, the zone has tools for every level. New to boards? Our team (and upcoming coaching) can show you how to use them safely and effectively.

Train smart

Boards are intense — warm up thoroughly and build load gradually to protect your fingers and shoulders.

Structured coaching for strength and technique is coming soon as part of our courses program.

In the training zone

Moon Board

A world-standard benchmark board with a global problem database — test yourself against set problems at a fixed angle.

Kilter Board

App-controlled LED holds and adjustable angle — dial in the exact difficulty and track your progress.

Campus Board

Explosive upper-body and contact-strength training for advanced climbers — power through the rungs.

Circuit Board

Endurance and movement volume — link moves and build stamina with continuous circuits.

More ways to climb

Explore the rest

Bouldering

Over 200m² of ropes-free climbing over matting — the easiest way to start.

Learn more →

Rope Climbing

215m² of tall routes with auto-belays — climb high, no partner needed.

Learn more →

Ready to climb?

Complete your waiver online and walk straight in — no experience or gear needed.

Complete WaiverView Pricing

Job Openings

Join our team

We’re on the lookout for top talent to join our journey. Open positions are below — and if you’re interested in a role that isn’t listed, get in touch anyway at [email protected].

Climbing Instructor

100 Bolsover Street, Rockhampton · Casual / Part-time / Full-time · Fitness Industry Level 3/4

View role

A senior floor role for someone with 1–2 years of climbing gym or outdoor climbing experience, ready to take on greater responsibility. You will lead classes, support route setting, supervise the floor and help keep our community safe and engaged. Full high rope rescue training provided.

Supervision & safety

  • Supervise the bouldering and climbing floors and maintain a safe environment
  • Deliver bouldering and rope inductions to new climbers
  • Enforce gym rules and safety procedures professionally
  • Perform and stay ready for high rope rescue procedures (training provided)
  • Conduct regular equipment checks and report issues promptly

Classes & instruction

  • Plan and deliver group climbing classes for adults and juniors
  • Coordinate kids programs and school group visits
  • Adapt coaching to a range of ages, abilities and experience

Route setting

  • Assist with setting and maintaining boulder problems and rope routes
  • Contribute creativity with guidance from senior setters
  • Help maintain route rotation and grade consistency

Skills & experience

  • 1–2 years in a climbing gym, outdoor climbing or active recreation
  • Genuine passion for climbing and sharing it
  • Confident communicator with strong customer service
  • Able to lead groups and manage safety with calm authority
  • Flexible availability including weekends and peak periods

What we offer

  • Supportive, inclusive team environment
  • Full high rope rescue training provided
  • Development in route setting and instruction
  • Discounted climbing membership for all employees
  • A chance to shape the culture of Rockhampton’s first climbing gym
Apply Now

Kitchen Hand / Cook

100 Bolsover Street, Rockhampton · Casual / Part-time / Full-time · 2+ years experience

View role

A reliable, motivated Kitchen Hand / Cook with at least two years of commercial kitchen experience. Confident across prep, service and cleaning, taking pride in a safe, well-organised kitchen. You will work closely with the head chef to ensure smooth service and high standards.

Food preparation & cooking

  • Assist with prep — chopping, portioning and basic cooking
  • Prepare and cook simple menu items independently during service
  • Follow recipes, portion control and presentation standards
  • Baking savoury and sweet items for the cake cabinet

Kitchen operations

  • Maintain cleanliness of kitchen areas, equipment and utensils
  • Wash dishes and cookware during and after service
  • Assist with stock rotation, labelling and storage
  • Help receive and check deliveries

Food safety & hygiene

  • Follow food safety, hygiene and WHS procedures at all times
  • Complete cleaning schedules where required
  • Report maintenance or safety issues promptly

Skills & experience

  • Minimum 2 years in a commercial kitchen
  • Basic cooking skills and confidence on the line
  • Good understanding of food safety and hygiene
  • Able to work under pressure in a fast-paced environment
  • Flexible availability including weekends and peak periods

What we offer

  • Supportive, friendly team environment
  • Consistent hours where possible
  • Opportunity to grow and take on more responsibility
  • Staff discounts and climbing gym access
Apply Now

Barista

100 Bolsover Street, Rockhampton · Casual / Part-time / Full-time

View role

A friendly, skilled Barista for our combined cafe and climbing centre. Ideal for someone who takes pride in quality coffee, enjoys a diverse range of customers and thrives in a busy, energetic environment. You will be the face of our cafe, delivering great coffee and service and a welcoming atmosphere.

Coffee & beverage service

  • Prepare and serve espresso-based drinks to a high, consistent standard
  • Operate and maintain the espresso machine and grinder
  • Steam milk and prepare drinks to customer specifications
  • Serve cold drinks, teas and other non-coffee beverages

Cafe operations

  • Assist with food service — cabinet food, toasties and simple items
  • Follow food handling, hygiene and presentation standards
  • Keep the counter, equipment and seating clean and organised
  • Assist with cafe opening and closing procedures

Stock & administration

  • Monitor stock levels and flag shortages to management
  • Assist with receiving deliveries and rotating stock
  • Accurately process POS transactions and handle payments

Skills & experience

  • Proven barista experience in a cafe or hospitality setting
  • Able to produce quality espresso drinks consistently under pressure
  • Strong customer service and communication skills
  • Reliable, punctual and takes initiative
  • Comfortable with weekends, early mornings and peak periods

What we offer

  • Supportive, inclusive team environment
  • On-the-job training and development
  • Staff discounts on food, beverages and climbing
  • Flexible hours suitable for a range of availability
  • Opportunity to grow within the business
Apply Now

Ready to apply? Fill in the form below and attach your CV — or email it to [email protected].

Apply now

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We've received your details and CV. We'll be in touch if there's a good fit — thanks for your interest in Rocky Climb!

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Fill in your details, pick the role and attach your CV. Fields marked * are required.

Please add your name, a valid email and pick a role — or email [email protected] if it won't send.

← Groups & Classes
School group climbing at Rocky Climb

Group bookings

Schools

Active, curriculum-friendly climbing excursions in a safe, supervised environment — a standout day out that builds confidence, resilience and teamwork, with all equipment provided.

A school excursion with a difference

Climbing is a natural fit for HPE and personal-development outcomes — students set goals, manage challenge and support each other, all while being active. Our qualified staff run the session end to end so teachers can step back or join in.

Sessions are tailored to the age group and class size, covering bouldering and (where suitable) auto-belay rope climbing, with a full safety briefing to start.

At a glance

✓ Qualified supervision throughout

✓ All climbing equipment provided

✓ Suitable for a range of ages & abilities

✓ Waivers completed online before the visit

Why schools choose us

Builds confidence

Every student finds a challenge at their level and the satisfaction of topping out something they thought they couldn’t.

Teamwork & trust

Encouraging and spotting each other builds communication and a supportive group dynamic.

Safe & structured

Trained staff, thorough briefings and a controlled indoor environment — rain, hail or shine.

More group bookings

Other ways to bring a group

Corporate & Teams

Team-building on the wall, with catering from The Pocket.

Learn more →

Kids Parties

The two-hour Party Climb Package — climbing, food and a host.

Learn more →

Social

Clubs, community nights and casual group sessions.

Learn more →
← Groups & Classes
Social

Group bookings

Social

Clubs, community nights and casual group sessions. A fun, active and welcoming way to get together — whether you’re a regular crew or trying climbing for the first time.

Climb with your people

Bring your club, sports team, friend group or community organisation for a social climb. It’s a relaxed, low-pressure way to be active together — everyone climbs at their own level, and no experience is needed.

Round it off with food and a drink in our fully licensed cafe and bar. Ask us about regular social nights and community events, too.

Perfect for

✓ Sports teams & clubs

✓ Friend groups & catch-ups

✓ Community & youth groups

✓ All ages and abilities

More group bookings

Other ways to bring a group

Schools

Curriculum-friendly excursions with supervision and all gear.

Learn more →

Corporate & Teams

Team-building on the wall, with catering from The Pocket.

Learn more →

Kids Parties

The two-hour Party Climb Package — climbing, food and a host.

Learn more →
Rocky Climb

Team members only

Team Portal

Choose where you’re working, then sign in. Rosters, checklists, incident reporting and stock — kept separately for each side of the building.

Rocky Climb
Gym floor · climbing team
Pocket Café
Counter, kitchen & bar

Signing in to {{ venueName }}

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{{ staffLoginLabel }}

A personal PIN puts your name on everything you file. Ask a manager to set one up.

Team Portal · {{ venueName }} · {{ staffRoleLabel }}

{{ staffWelcome }}

Log out
Dashboard
Shift & maintenance
Incidents & hazards
Stock
Menu
Guides & documents
Who’s on today
Staff roster
Branding & social
Project
Floor terminal
Staff PINs
Website updates
Key dates
Records · now saving

Checklists, maintenance, incident forms and stock counts are now saved to the gym’s shared database, not just to this device. Watch the status chip next to “On shift”: Synced means it has reached the server. If it reads Saved on this device or Offline, the entry is safely queued and will send itself as soon as the connection is back — nothing is lost, and nothing needs re-entering.

Filing an incident or hazard form also emails it to [email protected]. The maintenance log, history and stock counts are shared across every device — what the floor iPad files shows up here, and the other way round. Tap the chip any time to refresh. Keep printing or saving each filed report as a PDF for the paper WHS file until we’ve confirmed reports are arriving — WHS records must be kept for five years.

What's happening right now Manager only
Open maintenance
{{ staffOpenCount }}
{{ staffUrgentCount }} urgent
Stock to reorder
{{ staffLowStockCount }}
items at/below par
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{{ staffOvOpening }}/{{ staffOvOpeningTotal }}
Close {{ staffOvClosing }}/{{ staffOvClosingTotal }}
{{ staffOv4Label }}
{{ staffOv4Value }}
{{ staffOv4Word }}

Shift log & maintenance

Open items, daily checklists and history in one place.

{{ syncText }}
Open maintenance · priority {{ staffOpenCount }} open {{ staffUrgentCount }} urgent {{ staffResetLabel }}

All clear — no open maintenance. ✓

{{ l.prio }} {{ l.area }} {{ l.type }}

{{ l.note }}

Logged {{ l.stamp }} · {{ l.by }}

✓ Resolve
{{ staffTabOpenLabel }}
{{ staffTabCloseLabel }}
Equipment · 001
Auto-belays · 004
Route setting
Food safety
Log maintenance
History
{{ staffListTitle }}
{{ staffDoneCount }} / {{ staffTotalCount }} done
{{ g.name }}
{{ g.done }} / {{ g.total }}
{{ it.label }}
PASS FAIL N/A
✓ {{ it.stamp }}
Raised as urgent maintenance — notify the duty manager.
{{ it.cat }}
{{ g.signLabel }}
Each section is signed off separately, exactly as on the paper form — it files to History and clears for the next shift.
Auto-belay pre-use inspection (RC-CHK-004)

Start of every shift, and after any device is repaired or returned to service.

{{ staffAbPassCount }} / {{ staffAbTotal }} passed

Any FAIL tags the device out immediately and raises an urgent maintenance item. 2 kg weight test: the device must retract slowly or hold — if the weight descends, take it out of service.

{{ d.id }} {{ d.pos }} {{ d.stateLabel }}
{{ c.label }} P F
Submit & file to history
Needs a manager or ops manager countersign — recorded against {{ staffWhoLabel }}.

Food Standards Code 3.2.2A. Cold units 5°C or below · freezer −18°C or below · hot holding 60°C or above. A reading out of range raises an urgent maintenance item — move the stock and tell the duty manager.

Log reading

{{ staffTempErr }}

{{ t.word }}
{{ t.unit }} · {{ t.temp }}°C
{{ t.at }} · {{ t.by }}

No readings logged yet today. Log every unit at opening and again at close.

What’s on the walls

Every set that’s live, who set it, and when it’s due to come down.

{{ staffOverdueRoutes }} overdue for reset
Log a new set
Log set

{{ staffRouteErr }}

Nothing on the walls yet — log a set above and it’ll appear here grouped by zone.

{{ zg.zone }}
{{ r.grade }} {{ r.name }}
Set by {{ r.setter }} · {{ r.dateSet }}
{{ r.statusLabel }}
✓ Torque-checkedConfirm torque-check Mark reset
Recently reset
{{ r.grade }} · {{ r.zone }} — {{ r.name }} Reset by {{ r.resetBy }} · {{ r.resetAt }}
Log a maintenance item
+ Add to log
Filed checklists

No checklists filed yet — submit an opening or closing checklist to file it here.

{{ h.label }} {{ h.done }}/{{ h.total }} done {{ h.date }} · {{ h.at }} · {{ h.by }} Re-open
Resolved maintenance

No resolved items yet.

{{ l.area }} {{ l.prio }} Resolved {{ l.resolvedAt }} · {{ l.resolvedBy }}

{{ l.note }}

Logs are stamped with your name + time and stored on this device.

Emergency procedures

In any emergency: stay calm, keep yourself safe, call for the duty manager. Life-threatening → call 000 first.

Medical / injury
  1. Ensure the area is safe; do not move a fallen climber unless in danger.
  2. Send for the on-shift first-aider & first-aid kit.
  3. Call 000 if serious. Assign someone to meet the ambulance.
  4. Log it in the incident report before end of shift.
Fire / evacuation
  1. Raise the alarm; call 000.
  2. Direct everyone to the nearest exit & the Bolsover St assembly point.
  3. Sweep toilets & training zone if safe.
  4. Take the sign-in list; do a head count. Do not re-enter.
Fall / rescue
  1. Clear the fall zone & reassure the climber.
  2. Check responsiveness & for spinal signs — keep them still.
  3. Escalate to first-aider; call 000 if needed.
  4. Isolate the wall / auto-belay until inspected.
Emergency 000 Poisons 13 11 26
Duty manager: ext. 1

Incident & hazard reporting

The controlled WHS forms, replicated field-for-field. Fill one in here, file it, then print or export a copy for the WHS Records file.

WHSQ 1300 362 128
{{ t.label }}

{{ staffFormCode }} · applies to {{ staffFormApplies }}

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Applicable standard: {{ staffFormStandard }}

Related documents: {{ staffFormRelated }}

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{{ o.tick }} {{ o.label }}
{{ o.tick }} {{ o.label }}
+ Add row
File report
Print / save PDF
Entries save as you type on this device. Filing records it in History and clears the form.

{{ staffFormSaved }}

{{ staffSignErr }}

Stock management

{{ staffLowStockCount }} to reorder
Pull counts from Square

{{ staffSquareMsg }}

Add an item Manager only
Add item

{{ newStockErr }}

Name it exactly as it appears in Square and Pull counts from Square will keep it updated. Anything Square doesn’t sell — milk, cups, cleaning — is counted here.

Item On hand Status
{{ s.name }}
{{ s.cat }} · par {{ s.par }} {{ s.unit }}
{{ s.qty }}
+
{{ s.statusWord }}
×

Counts adjust with − / + and flag Reorder at or below par level. Saved on this device until shared storage is switched on.

Menu

{{ staffMenuDirtyCount }} unsaved
{{ staffMenuPushLabel }}
Discard

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Edit a name, price or availability below, then Push changes to Square to sync it — the public site and both iPad terminals pull the same catalogue, so it updates everywhere.

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$
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How-to guides & SOPs

Step-by-step standard operating procedures for the everyday.

Daily

Opening the gym
  • Disarm alarm, lights & AC on
  • Walk the floor — mats, holds, spills
  • Auto-belay tug-test each station
  • Open Capitan front desk

Daily

Closing the gym
  • Last-climb call & floor sweep
  • Reconcile till
  • Auto-belays retracted & parked
  • Bins, lights, AC off
  • Set alarm & lock up

Front desk

Inducting a new climber
  • Confirm signed waiver (u18 = guardian)
  • Safety brief & fall technique
  • Auto-belay demo & sign-off
  • Gear hire & fit check
  • Mark inducted in Capitan

Operations

Auto-belay reset
  • Isolate the station & clear climbers
  • Inspect webbing & carabiner gate
  • Controlled retraction test
  • Log check; tag out if in doubt

Routesetting

Wall-setting log
  • Record wall, grade & setter
  • Torque-check every hold
  • Forerun & tag the problem
  • Photograph for the app

Safety documents

Controlled documents — always use the latest version.

PDF
Bouldering & ropes risk assessment
Rev 4 · reviewed Jun 2026
PDF
Emergency response plan
Rev 2 · evacuation & assembly
PDF
First-aid & incident procedure
Including near-miss reporting
PDF
Auto-belay inspection register
Daily & monthly checks
DOC
Working with children & code of conduct
Blue Card & supervision ratios

Decision flows

Quick reference for the calls that need to be right.

Refusing / removing a patron
1Intoxicated, unsafe or abusive? → Calmly give one clear warning.
2No change? → Ask them to leave; involve the duty manager.
3Refuses / threatens? → Call 000, keep others clear, log it.
Equipment fault found
1Tag out & isolate the wall / station immediately.
2Log the fault with photo in the register.
3Notify duty manager; only re-open after sign-off.

How-to guides & SOPs

Step-by-step standard operating procedures for the counter and kitchen.

Daily

Opening the café
  • Handwash sink stocked; clean apron on
  • Temp-check every fridge and log it
  • Machine on, purge groups, dial in
  • Cabinet stocked; use-by dates checked
  • Square terminal on; float counted

Daily

Closing the café
  • Backflush groups; strip and soak wands
  • Final fridge temps logged
  • Cabinet cleared — label or waste
  • Cash up Square and drop takings
  • Appliances off; fridges left ON

Food safety

Recording temperatures
  • Every unit at open and again at close
  • Cold 5°C or below; freezer −18°C or below
  • Hot holding 60°C or above
  • Probe cleaned and sanitised between uses
  • Log it in Food safety — that is the record

Front of house

Handling an allergen request
  • Take it seriously every time — never guess
  • Check the allergen matrix, not your memory
  • Tell the kitchen before you ring it up
  • Clean board, knife and hands; fresh gloves
  • Unsure? Say no and offer an alternative

Kitchen

Labelling & waste
  • Everything prepped is labelled and dated
  • Follow the 2-hour / 4-hour rule
  • First in, first out when restocking
  • Record what is wasted and why
  • When in doubt, throw it out

Equipment

Espresso machine clean-down
  • Backflush each group with detergent
  • Soak baskets, showers and portafilters
  • Strip and soak the steam wand tips
  • Brush the grinder; wipe the hopper
  • Anything faulty → log maintenance

Food safety & controlled documents

Kept for inspection by an authorised officer under the Food Act 2006 (Qld) — always use the latest version.

PDF
Café Food Safety & Allergens
RC-FS-01 · Rev 1 · Food Act 2006 (Qld) & Standard 3.2.2A
LOG
Temperature records
Logged in the Food safety tab · kept 5 years
DOC
Allergen matrix
Every menu item · must match the current menu
DOC
Cleaning schedule
Daily, weekly and periodic tasks with sign-off
PDF
Emergency response plan
Rev 2 · evacuation & assembly — whole site
PDF
First-aid & incident procedure
Including near-miss reporting

Decision flows

Quick reference for the calls that need to be right.

Temperature out of range
1Log the reading anyway — the record must show it.
2Move the stock to a unit that is holding temperature.
3Tell the duty manager. The urgent maintenance item is raised for you.
4Food above 5°C for more than 4 hours is thrown out, not chilled again.
Refusing service
1Intoxicated, underage or abusive? → Politely decline the sale.
2Offer water, food or a non-alcoholic alternative.
3Pushback? → Duty manager takes over. Never argue alone.
4Threats or a refusal to leave? → Call 000 and log it.
Site controls Awareness theming

The public site re-colours itself automatically on awareness days — a two-colour change, same layout. Leave this on Automatic. Use the override to force a theme on this device/screen — handy for the café screen, or to preview a day before it lands.

Site theme · Awareness days
Switches itself at midnight · no deploy needed
Today ({{ themeToday }})
{{ themeModeLabel }} → {{ themeAutoLabel }}
Apply
Reset

Awareness-day themes are off by default — the site stays navy and orange until a manager turns one on. Pick a day and Apply, or choose Automatic to let the calendar run it. Reset returns to brand colours. This only changes what you see on this browser.

{{ themeBannerTick }} Show the awareness strip under the hero
Rockyclimb Book
100 Bolsover St · Rockhampton
Walk in. Chalk up. Climb.
View memberships
{{ pvStrip }}

Showing: {{ pvName }}

Key dates & occasions

Australian national days, awareness campaigns and celebrations — for in-gym events and the special-occasion brand theme.

{{ m.name }}
{{ e.name }} {{ e.cat }}
{{ e.date }}

Variable dates shown for 2026 — confirm each year; cultural & religious observances move annually.

← Log out

Who's on today

Live from the roster — updates the moment a manager publishes.

Staff roster

{{ rosterBlurb }}

{{ rosterTag }}

Branding & social

Every brand and social component in one place — open a card to work with it.

Manager only
Rocky Climb brand profile

Navy & orange palette, Barlow Condensed + Archivo, logo files, usage rules and The Pocket Café sub-brand.

Gym + café · 8 colours Open →
Facebook
12-week campaign · Facebook

36 photo posts with shot concepts, captions and CTAs — three a week.

Chalk Up · 36 posts Open →
Instagram
12-week campaign · Instagram

The same 36 messages set in type on solid brand colour — no photography needed.

Chalk Up · 36 creatives Open →
Social video templates

Six 9:16 branded frames — drop a clip in and export for Reels or Stories.

Video · 6 frames
Facebook page cover

1640 × 624 page banner — drop in a photo and screenshot it for the page.

Artwork · 1640×624
← All components
Rocky Climb

The gym

Rocky Climb
Bold, plain-spoken, Central Queensland. Navy and orange, condensed capitals, never precious.
Colour
{{ c.name }} {{ c.label }} {{ c.use }}

Fern Green is social-media only for now — not on the website. Never place it directly against Rocky Orange; pair it with navy, white or cream. Orange stays the only button colour.

Typography
CHALK UP AND CLIMB

Barlow Condensed · SemiBold 600 · uppercase · headlines, nav, buttons (hero uses 700)

Archivo carries every line of body copy, form labels and navigation text — regular 400 and 600 only.

The Pocket Café

Sub-brand

The Pocket Café
The café sits inside the Rocky Climb brand — same navy, same orange, same type. Only the campfire mark and the name set it apart.
How it differs
  • Campfire mark (white) on navy, always paired with the words The Pocket Café.
  • Light Orange #FFB55E is the café's accent on navy — eyebrows, small highlights. Buttons stay Rocky Orange.
  • No separate palette, no serif, no second logo system. Barlow Condensed caps and Archivo, exactly as the gym.
  • Solid colour behind type — no photographic backgrounds on café artwork.
Where it appears & the mark

Nav item, the café band on the home page, the café page, Functions & Events, gift-card copy and in-café menus.

Campfire mark · whiteNavy or dark backgrounds only Download

A standalone café brand (espresso, amber, slab serif) was explored in July 2026 and folded back in — that profile now lives in the archive.

← All components

12-week campaign · Facebook

"Chalk Up" — three photo posts a week (Mon · Wed · Fri). Copy a caption straight into the post; the shot concept sits in the image placeholder.

← All components

12-week campaign · Instagram

The same messages as Facebook, set in type on solid brand colour — navy, orange and fern green, no photography.

Internal · managers only

Project navigation

Every page, image and open item in the Rocky Climb project. This is a working index for the build — not part of the public site.

Internal · managers only

Staff PINs

Give each person their own PIN. It signs them in here and on both iPads, and puts their name on every checklist, maintenance entry and incident report they file — which is what makes the records stand up.

Setting a PIN for

{{ pinForName }}

{{ pinSaveLabel }}
Cancel

Choose something they will remember but nobody could guess — not their birth year, not 1234. Tell them in person; it is stored scrambled and can never be read back, only replaced.

{{ pinOk }}

{{ pinMsg }}

Who can sign in Refresh

{{ p.name }}

{{ p.initials }} · {{ p.role }}

{{ p.state }} {{ p.setLabel }} {{ p.clearLabel }}

No directory loaded. This screen needs the live site — it will not load in a preview.

How staff use it

Here, leave the username blank and type the PIN. On either iPad, type it on the keypad instead of the shared terminal PIN — it unlocks and picks their name in one step.

When someone leaves

Remove their PIN here the same day. Everything they filed stays in the records under their name — removing a PIN only stops future sign-ins.

The shared logins

They still work while PINs are being handed out, but records signed that way say “shared login” instead of a name. Once everyone has a PIN, ask for the shared passwords to be switched off.

Directors & managers only

Updating the website

How a change gets from an idea to the live site: ask Claude, check it, download the file, upload it with GitHub Desktop, deploy on Heroku, then check rockyclimb.com.

Access

The Directors decide who has access

It is up to the Directors to decide who has access to Claude, who may upload to GitHub, and who may deploy on Heroku. They are three separate permissions and none of them comes automatically with a role or a job title.

Don’t share logins, don’t sign anyone else in, and don’t request access for someone else — ask a Director, who grants, changes or withdraws it.

Step one

Ask Claude for the change

Say which page, which part of it, and the exact new wording. For hours, list every day — including the closed ones — and finish with “update these times everywhere they appear and keep them in step”.

Check the preview (including at phone width), then ask for the updated files to upload.

Step two

Upload with GitHub Desktop

  1. Click Fetch origin, and Pull if offered.
  2. Repository → Show in Finder.
  3. Drag the downloaded file in and choose Replace — same name, same folder.
  4. Check the changed-files list matches what Claude said.
  5. Write a summary, Commit to main, then Push origin.
Step three

Deploy on Heroku

Open the app at dashboard.heroku.com and check Activity — the push usually starts a build on its own. If not, Deploy → Manual deploy → branch mainDeploy Branch.

Wait for “Build succeeded”, then check the live site in a private window. Never touch Config Vars, buildpacks or domains.

If it goes wrong

Roll back, then ask

Heroku → Activity → the last good deploy → Roll back to here. That puts the site back in seconds.

Then tell Claude what you saw — which page, which device, a screenshot if you have one. Don’t hand-edit files on GitHub to patch it.

Two things that catch everyone

Worth knowing

Hidden files. Some website files start with a dot and macOS hides them, so a copy skips them and GitHub Desktop reports “nothing to commit”. Press ⌘ + Shift + full stop in Finder to show them.

Stale downloads. Always use the file from that same conversation. Re-uploading last week’s copy quietly puts the old site back.

Ask first

Directors sign these off

Prices, memberships, opening-hours changes that affect members, anything on the Terms, Privacy, Safety or Accessibility pages, and any new page or menu item. Those are business decisions, not website jobs.

Internal · managers only

{{ floorHeading }}

{{ floorSub }}

Step one

Add it to the home screen

  1. Open Safari on the iPad — it has to be Safari, not Chrome.
  2. Go to {{ floorUrl }}
  3. Tap the Share button (the square with an arrow).
  4. Scroll down and tap Add to Home Screen.
  5. Name it {{ floorAppName }} and tap Add.

It opens full screen with no browser bars, so it behaves like a normal app.

Step two

Lock it to the one app

  1. Settings → Accessibility → Guided Access → turn on.
  2. Set a passcode only managers know.
  3. Open {{ floorAppName }}, then triple-click the top button to lock it in.
  4. Triple-click and enter the passcode to unlock.

Also set Display & Brightness → Auto-Lock → Never so the counter screen stays awake.

Signing in

How staff use it

Enter the PIN, then tap your name. Everything filed after that is tagged with whoever was picked, so the audit trail holds up.

Three key areas: the daily checklist, the maintenance log, and incident and hazard reporting. The roster is there to read, not to edit.

Records

Worth knowing

Everything filed on the terminal now saves to the gym’s shared database as well as the iPad. The chip in the top bar reads Synced once it has reached the server; Offline means it is queued and will send itself when the connection returns.

Each screen still lists what was filed on that device. Keep printing or saving filed reports as PDFs for the paper WHS file until reports are confirmed arriving — records have to be kept five years.

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100 Bolsover Street, Rockhampton QLD 4700 · 07 4801 0001

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